Privacy policy
What we collect, why, for how long, and how to exercise your rights.
Data controller
MULTIRENOV, 348 rue de la mairie, 01700 Beynost, is the controller for the processing described below. Any questions: Multirenov93100@gmail.com or 06 49 50 52 24.
Data collected
We only collect what you send us through our forms: name, phone, email where given, town of the site, type of project and a description of your needs.
The sending IP address is also recorded, solely to limit automated submissions.
Purposes
This data is used only to contact you back, prepare a quote and follow up your enquiry. It is never used for unsolicited marketing and never sold.
Legal basis
Processing is based on pre-contractual steps taken at your request, under Article 6(1)(b) GDPR.
Retention
Enquiries that do not proceed are kept for three years from the last contact. Data relating to completed work is kept for ten years, matching the structural warranty period.
Recipients
Your data is accessible only to the staff handling commercial and technical follow-up. It is hosted in the European Union and never transferred outside the EU.
Your rights
You have rights of access, rectification, erasure, restriction and objection. Write to Multirenov93100@gmail.com: we reply within one month. You may also complain to the French data protection authority (CNIL).
Contact us
For any question about your data: Multirenov93100@gmail.com — 06 49 50 52 24 — 348 rue de la mairie, 01700 Beynost.